Creative States, a leading website on civic arts, culture and design, interviews Chelsea Mauldin, Executive Director of Public Policy Lab on the changing nature of public sector design. With over a decade of experience, Mauldin provides wise words of advice for aspiring designers in the public realm.
Chelsea Mauldin is leading advocate for public sector innovation and the effective delivery of public services to all Americans. As a social scientist and strategic designer, she works with public agencies to identify service-design challenges and lead teams to translate complex policy considerations into pragmatic, replicable solutions through research, prototyping, piloting, and evaluation. We sat down near her office in Brooklyn to discuss the unique realities and constraints of designing in the public sector.
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